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Facing the Future: Navigating the Complexities of Facial Recognition Technology in Hospitality Venues

December 10, 2024

The recent Bunnings facial recognition controversy highlighted a critical gap in many organisations’ understanding and management of this powerful technology, particularly as many hospitality venues roll out the technology. While facial recognition offers potential benefits for harm minimisation, its use raises significant ethical, legal, and reputational risks for venues. Failing...

Proactive Responsible Gambling: A Business Imperative for all Gambling Venues

July 13, 2024

The Queensland Gambling Survey 2023 reveals a stark reality: while overall gambling participation may be declining, the prevalence of at-risk gambling groups remains a persistent issue. The survey found that 0.64% of Queensland adults are classified as problem gamblers, a significant number who experience serious negative consequences from their gambling....

Heads Up, Pubs & Clubs: Insolvency Rates on the Rise, What’s the Plan?

June 6, 2024

The Queensland hospitality scene is known for its vibrancy, but there’s a storm brewing on the horizon. Recent figures from the Australian Securities & Investments Commission (ASIC) show a worrying trend – insolvency rates across Australia are rising, and that means tougher times ahead for pubs and clubs.

Navigate Your Success: New Corporate Governance Portal for Clubs

March 14, 2024

Strong corporate governance practices stand as the cornerstone for success and sustainability within the club industry. With harm minimisation emerging as the number one focus in the industry right now, Club Boards and Committees face escalating pressure to uphold ethical and sustainable practices within the liquor and gaming environment.

Over 15 Gaming Machines? You need an Independent Audit of your AML/CTF Program

February 1, 2024

AUSTRAC Compliance Reporting due March 31st  Each year before March 31st, hospitality venues must submit an independent review of their AML/CTF program. Every venue offering a Designated Service—defined as any establishment with gaming machines or TAB offerings—is obligated to submit an AUSTRAC compliance report by the 31st of March 2023....

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