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Quick Links: Building a Strategic Plan that gets used What is the role of a Strategic Plan? From discussion to direction What should a Strategic Plan achieve? How does DNS Specialist Services facilitate Strategic Planning? Why use an external Strategic Planning facilitator? Building a Strategic Plan that gets used Contact...
Four things a venue app should never be: 1 – a logo swap in a re-used template 2 – a digital dead end 3 – another platform members forget to open 4 – a headache for your staff and patrons to be able to navigate There is no shortage of...
A full car park, a busy bistro and an active gaming floor can make a venue appear successful. But activity does not always equal profitability. Australian clubs and pubs are operating in a tighter market. Costs have increased. Operational planning helps a venue identify where revenue is being lost. Would...
Most hospitality venues have a strategic plan. The problem is that many of them sit in a drawer, get discussed once a year, and have little impact on the day-to-day decisions that drive performance. A strategic plan should not be treated as a compliance document. Done well, it becomes a...
Are you still using Messenger to communicate with your team? For many venue managers, it is a habit that starts out of necessity. You need to send a quick update about a weekend shift, share a new policy, or remind staff about a training session. A group chat is free,...
In hospitality, people are the business. Yet for many venue managers and operators, managing teams has become increasingly complex and often more administrative than operational. Beyond leading service and customer experience, managers are expected to stay across training records, compliance documentation, internal communication, policies, procedures, and day to day accountability....
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