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In the hospitality industry, “busy” is often worn as a badge of honour. We confuse full calendars and tired feet with progress. But there is a difference between movement and direction. You can run at a million miles an hour, but if you’re running in a circle, you’re just burning...
A recent Federal Court case against several of Australia’s largest online betting operators has placed a spotlight on a growing regulatory risk across the gambling sector: the dangerous intersection of VIP loyalty programs, weak AML/CTF controls, and inadequate harm-minimisation frameworks. At the centre of the case is a former financial...
The underpinning values of every community club is constructed in their constitution. Yet for many boards, this vital document gathers dust in a filing cabinet, quietly shaping decisions without being actively reviewed. Just like a solid building needs strong foundations, a well-structured Constitution can make or break your club’s future...
Looking Back – and Preparing for What’s Next As the year winds down and venues move into another busy summer trading period, club and pub leaders naturally start looking in two directions – reflecting on what’s been achieved and preparing for what’s next. Reflection matters, but in an industry where...
The goalposts are shifting for pubs and clubs when it comes to harm minimisation and preventing financial crime. With AUSTRAC’s 2026 AML/CTF reforms on the horizon, venues are facing a significant overhaul in how they approach risk management, customer due diligence, and ongoing monitoring. This isn’t just about ticking boxes;...
The gambling and entertainment industry continues to evolve, and with it comes a pressing responsibility: to prioritise harm minimisation and safeguard vulnerable patrons. At DNS Specialist Services (DNS SS), we have long recognised the importance of equipping venues and staff with the tools they need to meet this challenge. Today,...
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