Research
Make smarter decisions with real insights
Our Research Services help hospitality venues uncover what really matters to their patrons, teams, and communities. We turn data into direction so you can plan, adapt, and grow with confidence.
Without the right information, it’s easy to miss the mark
Even the best ideas can fall flat if they’re not backed by evidence. Whether you’re planning a major upgrade or fine-tuning day-to-day service, good decisions start with good insights.
We offer Demographic Analysis, Member Surveys, Mystery Shopping, Focus Groups, and Industry Trend Reports to help you better understand your market, improve experiences, and make informed, future-focused decisions.
With deep hospitality knowledge and research expertise, our team delivers honest, actionable insights that support smarter strategy and stronger outcomes.
Let’s Find the Answers That Matter
Get in touch to discover how our research services can support your next big move.
Research Services
Gain deeper insight into your patrons, performance, and potential. Our research services provide the data you need to make confident, evidence-based decisions that drive results.
Demographics
Understand who your patrons are and what they need with detailed insights into your local area’s age, income, and lifestyle trends.
Member Surveys
Gain valuable feedback directly from your members to refine services, improve satisfaction, and strengthen relationships.
Mystery Shopping
Uncover how your venue is really performing with anonymous assessments that highlight service strengths and improvement areas.
Focus Groups
Explore what matters most to your patrons through guided group discussions that reveal attitudes, expectations, and ideas.
Industry Trends & Insights
Stay ahead of the curve with expert analysis of hospitality trends, shifting consumer behaviours, and market opportunities.
Contact Us Today
Phone: 0435 799 400 Email: info@dnsss.au
Or fill in the form below and we’ll be in touch as soon as possible.
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